How do I attach a zipper puller?

We are always sorry to hear that a zipper puller on your bag is broken or missing.

However, please do not fret, it can be easily repaired by following the steps below.

1. Begin by filing a warranty claim to receive the replacement zipper puller.
   (For United Kingdom warranty policy, please click here.)
2. With zipper puller in hand and a few basic hand tools, watch this instructional video.