It's happened, you're exploring some jungle ruins, or relaxing on a rocky beach when your product fails. Its not a situation we look forward to but Pacsafe is ready to help.
If you will be returning home within a reasonable amount of time we encourage you to wait until you are home before filing a warranty claim to expedite your claim.
Sometimes it will be many miles before you reach home and you need a carry solution while on the road:
- For North, Central and South America contact USsupport@pacsafe.com
- For Asia, and the Pacific contact firstname.lastname@example.org
- For Europe, Middle East and Africa contact email@example.com
Please keep in mind that in order to have the best resolution it will be helpful if you review our warranty requirements before submitting a claim.